Ooops,
Sorry to break the bad news. That sounds like a glitch.
I had the same issue with Version23, and I guess after a bunch of upgrades it fixes itself. That's why for now I am stuck with Version 24 until everything goes back to normal.
Remember, and I am almost sure about this, PXSoft, probably don't have the same technical personnel as before. I am sure that they will keep on pushing new versions, but the quality is not going to be improved until this freaking pandemic goes away and everybody is back in business.
Hope is not a glitch and you can go ahead and find a fix.
Good Luck
Regards,
Carlos