[WD22] Crash when printing after Windows Update (W10)

Hi,

one of my customers complains Crash when printing, no matter which Report is printed ( Win 10)

Module : wd220prn.dll
Version du module : 22.0.165.0
VI : 01A220073h
Adresse de base : 51BC0000
Erreur systeme : Access violation (GPF)
EIP = 51C281C4
OS : Windows 8 (6.2.9200)

Worked since months, no Change in app, the customer has seen a lot of updates.
Printing from pc with different OS Versions is still ok.


Anybody else out there who can confirm this and/or knows a solution?

g

Erik

Hi. Your error info say "OS : Windows 8 (6.2.9200)"

Looking at [stg.webdev.info] i can see upgrades for W10 printing issues, but not for Wx22. Maybe you could ask PCSoft about it.


VERSION 21
wd210prn.dll
About :WINDEV
Windows 10 Creators Update, preview, print
This update contains a new management of the print preview. This update is required by the specificities of Windows 10 Creators Update.
Incident number :103089
Available since :04-21-2017
Ask for
an upgrade
is only applicable to version : 210067f

VERSION 20
wd200prn.dll
About :WINDEV
Windows 10 Creators Update, Preview, Print
This update contains a new management of the print preview. This update is required by the specificities of Windows 10 Creators Update.
Incident number :103144
Available since :04-21-2017
Ask for
an upgrade
is only applicable to version : 200067S


Rubén

Hi Erik

have a look to the printer option in Win10.
deactivate " windows manages standard printers"

I had problems with this option

kr peter