Print error on terminal server (WD12)

Hi,
one of my customers is getting the error below. They are using Terminal Server. I have other customers with TS running without any problem.
We are looking into TS installation already. But maybe it's a Windev issue. Anyone having similar problems?

Arie

Error at line 9 of Click btnReportWerktijden process.
Unexpected system error.
If this error systematically occurs in the same conditions, contact PC SOFT Hot Line and specify:
- the error circumstances,
- a window, a project or the code lines used to replicate the problem,
- the details below.

Détails techniques :

Module : MSVCRT.dll
Adresse de base : 77340000
Erreur système : Access violation (GPF)
EIP = 77349F13
OS : Windows Longhorn Service Pack 1(6.0.6001)

Technical Information

Project : Tijdregistratie

Dump error of module <WD120VM.DLL> <12.01Cy>.

- WL Call:
Processing <frm_Tijdregistraties.barMain.btnReportWerktijden>, line <9>, thread <0>

- Level: fatal error (EL_FATAL)

- Error Code: 1020

- WD55 Error Code: 0

- No system error code

- No system error message

- What happened?
Unexpected system error.
If this error systematically occurs in the same conditions, contact PC SOFT Hot Line and specify:
- the error circumstances,
- a window, a project or the code lines used to replicate the problem,
- the details below.

Détails techniques :

Module : MSVCRT.dll
Adresse de base : 77340000
Erreur système : Access violation (GPF)
EIP = 77349F13
OS : Windows Longhorn Service Pack 1(6.0.6001)

- Debug Information:
Registres :

EIP = 77349F13 EBP = 0012F040
EAX = 00000000 EBX = 08A9DD50
ECX = 0000003F EDX = 00000000
ESI = 08A9DD50 EDI = 00000000

Pile des appels :

[MSVCRT.dll (77340000)] 77349DAD : malloc() + 358 bytes
[MSVCRT.dll (77340000)] 77349DAD : malloc() + 273 bytes
[tsprint.dll (73E40000)] 73E4C15F : MxdcGetPDEVAdjustment() + 1755 bytes
[tsprint.dll (73E40000)] 73E4C15F : MxdcGetPDEVAdjustment() + 1832 bytes
[tsprint.dll (73E40000)] 73E4D5F5 : DrvDocumentPropertySheets() + 75 bytes
[WINSPOOL.DRV (72930000)] 72945E43 : DocumentPropertySheets() + 322 bytes
[WINSPOOL.DRV (72930000)] 7293E130 : Ordinal212() + 543 bytes
[WINSPOOL.DRV (72930000)] 7293B3D4 : DocumentPropertiesA() + 149 bytes
[WD120PRN.DLL (30660000), 12.00Gd, 01A120056c] 3066C607 : CommandeComposante() + 285514 bytes
[WD120PRN.DLL (30660000), 12.00Gd, 01A120056c] 3066C607 : CommandeComposante() + 286947 bytes
[WD120PRN.DLL (30660000), 12.00Gd, 01A120056c] 3066C607 : CommandeComposante() + 281735 bytes
[WD120PRN.DLL (30660000), 12.00Gd, 01A120056c] 3066C607 : CommandeComposante() + 141835 bytes
[WD120PRN.DLL (30660000), 12.00Gd, 01A120056c] 3066C607 : CommandeComposante() + 96148 bytes
[WD120ETAT.DLL (26C60000), 12.00Ev, 01A120056c] 26C6D1EC : DeclareProxy() + 82773 bytes


- Attached Information:
EIT_PILEWL :
Click btnReportWerktijden (frm_Tijdregistraties.barMain.btnReportWerktijden), ligne 9
EIT_COMPOSANT :

EIT_DATEHEURE : 11/03/2009 12:21:01

- Identifier in .err: 1020

Hi Arie

I have the same problem with normal WinXP.
I have send a project with data to PCSoft.
After 2 hours I get a answer and a copy of my report. No problem by PCSoft.

I have this error on 3 Computers (all XP).



I have trace() in the Report. I can see:
The opening of Report is OK

Before the Pre-print of START_OF_DOCUMENT I get the error:

Module : msvcrt.dll
Adresse de base : 77BE0000
Erreur système : Access violation (GPF)
EIP = 77C170A0
OS : Windows XP ou .NET Service Pack 3(5.1.2600)

- Level: fatal error (EL_FATAL)
- Error Code: 1020
- No system error code
- No system error message

- What happened?
Unexpected system error.
If this error systematically occurs in the same conditions, contact PC SOFT Hot Line and specify:
- the error circumstances,
- a window, a project or the code lines used to replicate the problem,
- the details below.

Détails techniques :

Module : msvcrt.dll
Adresse de base : 77BE0000
Erreur système : Access violation (GPF)
EIP = 77C170A0
OS : Windows XP ou .NET Service Pack 3(5.1.2600)

- Debug Information:
Registres :

EIP = 77C170A0 EBP = 0012F170
EAX = 765C0F18 EBX = 00D697F8
ECX = 00000001 EDX = 00000000
ESI = 0012F204 EDI = 00044968

Pile des appels :

[msvcrt.dll (77BE0000)] 77C16F70 : memcpy() + 304 bytes
[WD120ETAT.DLL (26C60000), 12.00Ev, 01A120056c] 26C66102 : CommandeComposante() + 9957 bytes
[WD120ETAT.DLL (26C60000), 12.00Ev, 01A120056c] 26C78623



I know this did not help you. But your not alone with this problem.

Udo

I have a similar problem with WINDEV XI when using the FTP* commands in PCS with IE7 installed i always get an error in MSVCRT.DLL i don't konw if it helps but if the PCS with error have IE7 and the other have IE6 can be a clue.

I made a tech-support request and will keep you all informed...

Arie

My problem is solved. I made a tech request to pcsoft and they send me a newer wd120prn.dll

Arie

Hello Arie

I had a problem with a landscape report that would only produce a portrait size report when converted to a pdf and Tech Support sent me a copy of that dll which fixed the problem but there is still another unresolved problem with pdf's so I was wondering if the one they sent you was the same or a later one

Mine has the following version stamp
12.0 (12.00Gp) VI 01F120056C#
It is time stamped 04/11/2008 10:26 AM

Regards
Al

Hi Al,

I have a newer one!
12.0 (12.00Gu) VI 01F120056C#
1/26/2009 12:33

I think you should contact tech support and ask for this dll.

Arie

Hello Arie

Thanks for the info, I will contact Tech Support

Regards
Al